Specialist I - SOM

Job Summary:

The role is responsible for monitoring Proof of Delivery (POD) transactions, updating invoice records in the system, and ensuring the completeness and accuracy of delivery-related documents. The role coordinates closely with logistics teams, warehouses, branches, and internal departments to support timely deliveries and efficient collection processes.

Key Responsibilities:

• Update and maintain the POD Report Monitoring file accurately and on time.
• Update and tag invoices in the D365 system with complete POD as “Ready for Collection.”
• Coordinate with the Logistics Team regarding delivery schedules and delivery concerns.
• Coordinate with Bicol and Baguio branches regarding POD-related transactions and document follow-ups under DC.
• Ensure completeness and accuracy of POD documents upon receipt.
• Communicate with the OAC team regarding copies of Quotations (QT), Purchase Orders (PO), Packing Lists (PL), and delivery concerns.
• Validate all invoices and POD documents to ensure deliveries were completed and confirmed received by customers prior to tagging them as ready for collection.
• Coordinate with Maersk Warehouse and MHI Warehouse regarding POD submissions and delivery transactions.
• Maintain organized documentation and ensure proper filing of delivery-related records.
• Perform other administrative and coordination tasks related to sales order management and logistics operations.

Qualifications: 

• Bachelor’s Degree in Business Administration, Logistics, Supply Chain Management, or any related field. 
• At least 2 to 3 years work experience in sales order management, logistics coordination, invoicing, or administrative support is an advantage.
• Knowledge in Microsoft Office applications, particularly Excel.
• Familiarity with D365 or similar ERP systems is preferred.
• Strong attention to detail and organizational skills.
• Good communication and coordination skills.