Analyst - Application Support

The staff will play a major role in providing support to the main ERP (D365) application, BeSpoke and other applications and deployment team. He/she will also perform first line application support, application diagnostics and technical services.

End User Support, SIT/UAT and Troubleshooting

• Provide day to day support on MS Dynamics D365/BeSpoke or others application
• First line support to BeSpoke/ MS Dynamics D365 and internally developed apps.
• Conduct unit testing during projects or system enahancements
• Work with users in the UAT and obtain signoff prior to final deployment into production servers.
• Develop user guide

Project Implementation

• Support and assist the implementation and rollout of idsMED applications in accordance with agreed priorities and deadlines.