Sales Service (Biomedical/Electromedical Engineering) - Surabaya

Apply now »

Date: 8 Aug 2025

Location: Surabaya, ID, 60282

Company: idsMED

Job Requirements

  • Diploma or Bachelor’s Degree in Biomedical Engineering, Electrical Engineering, or other related technical fields

  • Prior experience or interest in medical devices/aesthetic devices is a plus

  • Strong communication and persuasion skills, with the ability to explain technical topics in a simple, clear manner

  • Fun, cheerful, and approachable personality – you’ll be working closely with doctors and clinic staff

  • Able to work on-the-go and collaborate across departments

  • Fast learner with a willingness to understand product specs and service offerings

 

Job Responsibilities

  • Maintaining professional and positive relationships with clinic owners, doctors, and key stakeholders

  • Acting as a branding ambassador for idsMED’s after-sales service: friendly, professional, and solutions-driven

  • Offering and explaining Contract Service programs to clients, including benefits, coverage, and pricing

  • Coordinating with the technical and sales team to ensure smooth and timely service delivery

  • Gathering customer feedback and creating follow-up reports

  • Actively engaging in after-sales programs such as free check-ups, Inspector tool deployment, and clinic loyalty initiatives

  • Contributing to service revenue growth through effective communication and value-driven selling